Welcome to Primal Metabolics. By using our website and purchasing our products, you agree to the terms outlined in this document. Please read them carefully.
1. General
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Results may vary.
All peptides and formulations are sourced through FDA-registered 503A or 503B compounding pharmacies, licensed compounding labs, pharmacy-authorized fulfillment facilities, or licensed FDA manufacturers. All raw materials used in our formulations are tested to ensure ≥97% purity and are sourced exclusively through partners operating under strict quality standards.
Certificates of Analysis (COAs) and third-party testing documentation are available upon request.
2. All Sales Are Final
All purchases made through our website are final and non-refundable. We do not accept returns, exchanges, or cancellationsonce an order has been placed, except:
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Where required by law or
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In cases of defective or damaged products (see Section 7: Returns & Refunds).
Refunds will not be issued for improper storage, handling, or failure to follow shipping instructions (e.g. temperature-sensitive items).
By completing a transaction, you acknowledge and agree to this All Sales Are Final policy.
3. Age Restriction on Purchases
Individuals under the age of 21 are not eligible to purchase products from this website. By making a purchase, you confirm that you are at least 21 years old.
4. Purchaser Qualifications
All products are intended strictly for professional use.
By placing an order, the purchaser affirms that they:
- Will comply with all applicable laws and regulations regarding their use.
- Will not use the products for unauthorized or unlawful purposes.
Primal Metabolics reserves the right to refuse sales to individuals or entities that do not meet these qualifications.
5. Responsibility & Oversight
The purchaser accepts full responsibility for:
· The appropriate handling, storage, administration, and use of purchased products in accordance with their medical licensure and any applicable internal protocols.
· Any consequences resulting from improper handling.
Primal Metabolics shall not be liable for any damages arising from misuse or mishandling of the products.
6. Indemnification
The purchaser agrees to indemnify and hold harmless Primal Metabolics, its affiliates, and employees from any claims, damages, liabilities, adverse effects, or legal actions arising from:
- The use or misuse of purchased products.
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Distribution of purchased products.
- Any violations of laws or regulations in connection with product use.
7. No Warranties
All products are sold “as is” without warranties of any kind or guarantee of specific results, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement of intellectual property rights
Primal Metabolics disclaims any liability for damages resulting from the use of its products.
8. Returns & Refunds
While all sales are final, exceptions apply to defective or damaged items:
- Claims must be submitted within 24 hours of receiving the product.
- The item must be unused and in its original packaging.
- Contact us at info@primalmetabolics.com to initiate a claim.
Refunds or replacements will be issued at the discretion of Primal Metabolics following inspection of returned products.
Refunds will not be issued for improper storage, handling, or failure to follow shipping instructions (e.g. temperature-sensitive items).
9. Compliance with Laws
The purchaser is responsible for ensuring that their use of Primal Metabolics products complies with:
- Federal, state, and local laws
Purchasers found violating laws or regulations may have their accounts suspended or face further actions.
10. Governing Law
These Terms and Conditions shall be construed in accordance with the laws of the State of Arizona. The purchaser agrees that any suit, action or proceeding arising out of or relating to these Terms and Conditions or any judgment entered by any court in respect thereof exclusive jurisdiction and venue shall lie in the state courts of Yuma County, Arizona, and hereby waives federal jurisdiction of this matter, removal to federal court, and hereby (a) irrevocably accepts the exclusive personal jurisdiction of such courts for the purpose of any action, suit or proceeding arising out of or relating to these Terms and Conditions, (b) irrevocably waive, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of venue of any action, suit or proceeding arising out of or relating to these Terms and Conditions or any judgment entered by any court in respect thereof brought in such courts, and (c) irrevocably waive any claim that any action, suit or proceeds brought in any such court has been brought in an inconvenient forum.
11. Dispute Resolution
These Terms and Conditions are governed by the laws of the United States and the State of Arizona. Any dispute, claim or controversy arising out of or relating to any interpretation, construction, performance or breach of these Terms and Conditions, shall be settled by arbitration to be held in Yuma County, Arizona in accordance with the rules then in effect of the American Arbitration Association. The decision of the arbitrator shall be final, conclusive and binding on the parties to the arbitration. Judgment may be entered on the arbitrator’s decision in any court having jurisdiction.
12. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be:
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Posted on this page with a revised effective date.
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Effective immediately upon posting unless stated otherwise.
13. Contact Information
For questions or concerns about these Terms, please contact: Info@primalmetabolics.com